Step-by-step guidance

How to Book an Class/Appointment

Learn how to enroll your child into a class with clear, easy instructions.

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Quick access tips

Managing Payments and Attendance

Find out how to make payments securely and track attendance records through the portal efficiently.
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Parent Portal FAQs

Find clear answers to common questions about using the Parent Portal. These details will help you navigate features, manage your account, and stay connected with your child's activities.

  • What should I do if I encounter technical issues?

    Try refreshing your browser or clearing cache first. If problems persist, contact our support team via the help form or phone.

  • Can I access the Parent Portal on my mobile device?

    Yes, the portal is optimized for mobile browsers and can be accessed on smartphones and tablets without any app installation.

  • How do I register my child for new classes?

    Select the 'Enroll' option in the portal, choose desired classes, and complete the registration and payment steps online.

  • Where can I find attendance records?

    Attendance details are available under the 'My Child' section, showing dates and participation status for each class.

  • Is my personal data secure on the Parent Portal?

    We use industry-standard encryption and security protocols to protect your information and ensure privacy compliance.

  • How do I reset my Parent Portal password?

    Click the 'Forgot Password' link on the login page, enter your registered email, and follow the instructions sent to your inbox to create a new password.

  • Can I update my contact information through the portal?

    Yes, you can update your phone number, email, and address by accessing the 'Profile Settings' section once logged in.

  • How do I view my child's class schedule?

    Navigate to the 'My Classes' tab to see upcoming sessions, locations, and instructor details for each enrolled activity.

  • Is it possible to make payments through the Parent Portal?

    Yes, the portal supports secure online payments for tuition, registration fees, and merchandise orders.

  • How can I communicate with instructors or staff?

    Use the 'Messages' feature to send and receive direct communications with your child’s coaches and administrative staff.

Need More Help?

If your question isn’t covered here, reach out to our support team through the contact form below. We’re ready to assist you with any Parent Portal concerns.

Get in Touch with Us

If you have questions or need further assistance with the Parent Portal, our team is ready to help. Reach out via email, phone, or visit us in person. Use the form below to send your message directly.

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Email

support@americankidssports.com

CONTACT

Phone

(555) 123-4567

CALL

Office

1234 Elm Street, Springfield, USA

LOCATION